So TW’s phone contract expired a few days ago and she popped into Tesco at the weekend to select a new phone. Everyone likes a new electronic toy from time to time. Before we went in, I was leaning towards suggesting the Moto G6 Play. It has a big screen and is cheap on a 24-month contract. I like a cheap phone, they tend to do most of the same things as expensive phones, but maybe not quite in such a flashy (I.e. quick) manner. The saleswoman recommended the Huawei Y7, she said it was quick and the camera was good. I’d had a P9 Lite, so I was happy with that as a recommendation, and TW took it.
We picked the phone up on Sunday, and by Sunday evening TW was already complaining about the responsiveness (or lack thereof) of the phone, and the fact that the screen was dim and the camera was not good. To be honest, I wasn’t surprised. The Y7 had to be at least one step down from the P series, and although the screen was big, the phone didn’t look good. She was advised that she had 14 days to return it in case of dissatisfaction, and so she took them up on that offer. On Tuesday she took it back to Tesco and exchanged it for a Samsung A6. All credit to Tesco, they honoured their end of the bargain, they exchanged it without any fuss. Although the phone is slightly smaller and slightly more expensive per month, TW is happy. And in fairness the A6 performs better than the Y7. So there’s a tale for you; make sure you know what you’re getting in your next phone, and if you can, make sure you’ve got the option to swap it if you’re not happy with it.
TTFN.
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